In the here and now: What shapes the discourse on introduction and operation of software for maintenance, operations management, and industrial services? Surely usability and mobility, low-code approaches, and deployment strategies, return on maintenance and agile project management, as well as integration capability and corporate sustainability. Challenges of modern T-projects can still be summarised under practicality and efficiency, despite all individual accentuation. The still young history of GS-Service at Vrielmann GmbH from Nordhorn shows how quickly one can become productive with such an approach. Since September 2020, the Lower Saxony specialist for electrical engineering and switchgear construction (“We electrify”) has been relying on the software of GreenGate AG (“We digitalise”) to initially digitalise its service processes and to improve them overall in the long term.